What is Washmart?

Washmart is a company which deals in laundry ,dry cleaning and washing related services. We use high quality washing machines and detergents to give a world class washing experience.

Why choose us?

Wash Mart is a laundry ,dryclean and washing related service company founded with an objective to provide laundry & allied service in a professional & low cost model. Our main goal is to revolutionize the industry largely organized professionally managed retail and e-commerce service. We have professionally trained manpower who are qualified to handle different type of fabrics and stains. We use steam iron to iron the clothes which is far superior than other methods like coal-based ironing.

What does wash and fold mean?

In wash & fold service, clothes are washed, tumble dried, folded & packed in premium packaging. No steam iron is done in this service.

What does wash and steam iron mean?

In wash & steam iron service, clothes are washed, tumble dried, steam ironed, folded & packed in premium packaging. Steam iron gives a wrinkle free cloth, and unlike coal based heavy iron it doesn’t cause unaesthetic white shine to clothes.

Do you provide spot removal services?

Yes, we handle all type of spots and stains.

What’s the Turnaround Time?

Average Turnaround time is 24-48 hours for laundry and 72 hours for dry cleaning, 48-96 hours for other Home services, Express service is also available.

Do you provide pickup and delivery facility?

Yes, we provide free doorstep pick-up and delivery services from 8 am to 8 pm and chargeable pickup and drop services before 8 am and 8 pm.

How to reschedule a missed pickup/delivery?

If you missed your pickup/delivery, you can simply contact to our customer support no (9717010738) to reschedule it.

Are there any discounts & offers for laundry services?

Discount and offers varies from store to store and time to time. Please refer our Offers section for exciting offers and membership plans.

How to place an order?

You can place an order either through 1) Website; 2) Customer Care (9717010738); 3) Whatsapp Booking

Can I bring my clothes to a Washmart shop?

Yes, you can bring your clothes to our nearest store. You will get an update once order is ready and pick them up between 8 AM to 8 PM.

What are store timings?

We are open from 8 AM to 8 PM on all 7 days of the week.

How Do I Schedule A Pickup?

You can simply log on to our website and click on Pickup schedule, or Call our Customer Support number(9717010738) or Book via Whatsapp to schedule your pick up or you can directly visit to our Store at your nearest location.

How to reschedule a missed pickup/delivery?

Our executive shall call you before pick up/delivery. In case you are not available, please communicate the same, along with the revised timing, to our executive.

How my first order be picked ?

Our executive will reach your place, count & weigh the clothes in-front of you and handover the collection receipt. You just have to keep the clothes ready.

How to contact Washmart in case of a query/complaint?

You can simply contact to our customer support number (9717010738) or write us at support@washmart.in, we will be more than happy to assist you.

Do I need to give clothes for Laundry & Dry cleaning separately?

Yes, please separate the laundry & dry-cleaning clothes before handing the same to our executive.

Can I give special instructions for my clothes?

You just need to mention it to our pick up rider and he will note it down and we shall take care of the same during the process.

When to pay for services?

Please pay at the time of delivery. Please ensure you get invoice (softcopy/hardcopy) for each order.

How do you accept payment?

You can pay by card, Paytm, cash or by net banking. We recommend you pay online rather than cash for easy transaction.

How do you handle bleeding issues in clothes?

We do routine bleeding test on all clothes before putting them in our machines for washing. If found, any bleeding cloth, we handwash & tumbledry it separately.

Are there any chances of damage in clothes while washing?

We are using best quality machinery and have well trained and experience staff hence there is negligible chance of damage in clothes while washing.

My items still have stains, why?

Generally we can remove most spots & stains. However, some stains which are very strong or old may not completely be removed in one wash. We recommend you to give clothes for laundry when stains are new or fresh.

What if any item is missing from my returned order?

In case of any such incident, please give us a call us on 9717010738 within 24 hours of delivery.